Middle Office Supervisor - Client Accounts

Areas of Interest:

Private Wealth Management Middle Office


Chicago, Illinois

Date Posted:


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Company Description:

William Blair is a global investment banking and asset management firm. We are committed to building enduring relationships with our clients and providing expertise and solutions to meet their evolving needs. An independent and employee-owned firm, William Blair is based in Chicago and, together with its strategic partners, operates worldwide.

Job Summary & Responsibilities:

  • Manage a team of individuals through fostering a collaborative team environment, with a strong focus on strengthening knowledge within the team and growing individuals in their careers

  • Supervise processes to ensure effective controls, educate all employees on administrative policies and procedures

  • Escalation point for issues and settlement discrepancies with external clients, counterparties, and other operational teams

  • Build on analysis of current processes to identify control weaknesses, streamline processes

  • Participate in other projects as requested by management


  • College graduate or equivalent work experience

  • 8+ years’ experience in brokerage firm or financial institution in the operations area or portfolio accounting area.

  • Teamwork skills: Strong ability to prioritize, work efficiently and accurately under pressure in a fast paced, multi-tasking environment

  • Leadership skills: Proven coaching and performance management skills, with an aptitude for fostering a collaborative team-oriented environment

  • Analytical skills: Highly analytical and investigative skills, with experience in using objective data to drive strategic recommendations

  • Proactive, self-starter with a motivation to learn quickly

  • Communication skills: Strong combination of interpersonal, verbal and written communication skills

  • Working knowledge of NFS custodial system is a plus.

  • Client Relationship skills: Excellent interpersonal skills and ability to interact and build relationships with internal and external clients

As a William Blair associate, you’ll enjoy Medical, Dental, Life and AD&D Insurance, along with a generous profit sharing program that includes a 401K plan in addition to a firm contribution. We also offer three weeks of vacation, flexible spending accounts, a business casual dress code, a 75% discounted commissions on trades, and discounts at restaurants, museums, parks and retailers.

William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for.

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