Careers

Sales Assistant/Administrative Generalist - Private Wealth Management

Areas of Interest:

Private Wealth Management

Location:

Chicago, Illinois

Date Posted:

Sep-11-2018

Job ID:

1351

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Company Description:

William Blair is a premier global boutique with expertise in investment banking, investment management, and private wealth management. We are committed to building enduring relationships with our clients and providing expertise and solutions to meet their evolving needs. An independent and employee-owned firm, William Blair is headquartered in Chicago and, together with its strategic partners, operates in more than 20 offices worldwide.

Job Summary & Responsibilities:

Provide administrative and operational support to enhance the Private Wealth Management client experience.  Serve as a resource to Wealth Advisors and clients in performing administrative activities and executing client-related support activities.  Identify and anticipate client, Wealth Advisor and branch needs.  Resolve client and operational issues using all available resources and escalate matters as necessary.

• Primary point person for new account opening and onboarding, including but not limited to document preparation, new client welcome kit preparation, online client portal access set up and maintenance.

• Maintain multiple databases for the team by updating client attributes, groups and account information, including but not limited to custodian systems, portfolio accounting and trade order management systems.

• Monitor multiple systems for client and account level notifications and alerts and provide the actionable items to team members for resolution. 

• Maintain team and client information in CRM.

• Assist with the creation of scheduled reports across various systems and databases for proactive identification of service items. 

• Assist team members with compiling meeting materials and scheduled and ad-hoc report packages

• Client report package distribution, portal, mail, e-mail etc.

• Provide general administrative support, including but not limited to: calendar maintenance and scheduling, file organization and maintenance, travel/meeting arrangements, expense reports, mailings and conference call set-ups.

• Assist team members with back up cashiering requests

• Participate in other projects as requested by team.

Qualifications:

• Client service orientation

• Ability to organize and prioritize responsibilities and meet strict deadlines in a fast-paced environment

• Attention to detail and quality

• Ability to multitask

• Strong organizational skills

• Strong written and verbal communication skills

• Ability to work independently and cooperatively in a team environment

• Ability to collaborate and build trusted relationships

• Ability to quickly adapt to change

• Proficiency in MS Office (expertise with Excel, Word, and PowerPoint)

• High School diploma required or equivalent work experience, Bachelor's Degree preferred

• 1+ year of experience in financial services

• Experience working with DocuSign and Salesforce is a plus

As a William Blair associate, you’ll enjoy Medical, Dental, Life and AD&D Insurance, along with a generous profit sharing program that includes a 401K plan in addition to a firm contribution. We also offer three weeks of vacation, flexible spending accounts, a business casual dress code, a 75% discounted commissions on trades, and discounts at restaurants, museums, parks and retailers.

William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for.

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